Frequently Asked Questions About
Publix Self Storage
Are there moving trucks available to use?
Many of our facilities offer rental trucks. Once you have identified a specific facility, we recommend contacting the facility directly to see if any of these services are available. Contact information is available online once you select a facility.
Can I buy boxes and other packing products from Publix Self Storage?
Yes. All Publix Self Storage facilities offer a wide variety of boxes and packing supplies.
What does "on-site" manager mean?
"On-site" manager means that an employee, usually the Store Manager, has an apartment on-site as part of the facility.
Do you have moving carts available?
All Publix Self Storage facilities that have inside units with access through a hallway will maintain an inventory of "push carts" that may be used free of charge. If you find yourself renting an inside unit and need a push cart, please let the Store Manager know and they will be happy to assist you.
Do you have video cameras?
All Publix Self Storage facilities use video cameras as a security measure. Cameras are generally located at the point of entry and exit and other areas around the facility. The number of cameras and the type of system that is installed at each facility will vary based on the design of the facility.
Can anybody drive onto this property or do you need a PIN number?
All of our facilities have an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility and turns off the individual alarm in your unit.
Are the units heated?
Heated Units are a feature that we offer at many of our facilities in Anchorage. Our heated units maintain a temperature of 50 to 70 degrees. This feature helps protect your stored belongings from the extreme cold temperatures.
What is a roll-up door?
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.
Do I get a lock when I rent a unit?
You can purchase a new lock at your local Publix Self Storage facility. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security.
Do you offer RV/boat/car/motorcycle parking?
Publix Self Storage offers’ parking for RVs, boats, cars and motorcycles, but this is not a standard offering at all locations. Find the closest location to see if the service is available.
What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility that gives you the ability to load your belongings directly from a vehicle or truck.
What's the difference between office hours and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit.
What kind of security do you have?
Publix Self Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature electronic gate with coded access, CCTV video surveillance, fenced and well-lit facilities, individual door alarms, and personal locks available for purchase.
What are the payment terms?
Publix Self Storage strives to make your storage experience as hassle free as possible, including paying your bill. Our leases are month-to-month. We also offer Auto Pay. We can automatically charge your MasterCard®, Visa®, Discover®, or American Express® each month.
Can I pay my bills online?
Yes, paying your bill online is available through the website at
Pay Online .